Call Center outbound [Job ID: 127179796]

Degree Names

Description

actively contacting potential customers through cold calls, generating leads, presenting product information, qualifying prospects, and following up to close sales, all while adhering to sales scripts and achieving established call volume targets

Responsibilities

An outbound call center agent's primary responsibility is to initiate calls to potential customers, generating leads, making sales, conducting surveys, and providing proactive customer support by actively reaching out to them regarding products or services, often following a script while aiming to meet specific call volume and conversion goals; this includes identifying customer needs, addressing concerns, and building relationships to close deals. 

Requirements

To work in an outbound call center, you typically need excellent communication skills, a positive attitude, strong listening abilities, the ability to handle rejection, basic computer skills, and experience with CRM systems, along with a high school diploma or equivalent; prior customer service or call center experience is often preferred. 

Benefits

 Competitive salary + commission structure

🌟 Paid training and career growth opportunities

🌟 Fun, team-oriented work environment

🌟 Performance-based bonuses

Required Skills