Customer Care Executive [Job ID: 141699763]
PRIME HUMAN RESOURCE SERVICES PVT LTD, Lahore, Punjab, Pakistan - Office Based
Address: Wafaqi Colony, Lahore
Job Type
Full-Time
Experience
1-2 Years
Degree
Intermediate
Positions
10
Salary
PKR 32,000 - 45,000 Monthly
Category
Customer Service and Support
Degree Names
Description
Leading Telecom Industry Looking for Customer Care Executive (Premium) in Lahore. Designation: Customer Care Executive (Premium)-Lahore Salary: 45k + incentive Responsibilities: • Respond to customer queries in a timely and accurate manner • Provide personalized customer service to ensure customer satisfaction • Understand customer needs and provide appropriate solutions • Escalate issues to supervisor when necessary • Keep accurate records of customer interactions and transactions • Provide feedback to improve customer experience and chat processes Requirements: Qualification: Intermediate/Graduation • Excellent & Fluent in English • Minimum 1 Year Experience of English Call center
Responsibilities
• Respond to customer queries in a timely and accurate manner • Provide personalized customer service to ensure customer satisfaction • Understand customer needs and provide appropriate solutions • Escalate issues to supervisor when necessary • Keep accurate records of customer interactions and transactions • Provide feedback to improve customer experience and chat processes
Requirements
• Excellent & Fluent in English • Minimum 1 Year Experience of English Call center