Job Type
Full-Time
Experience
1 Year
Degree
Intermediate
Positions
25
Salary
PKR 35,000 - 44,999 Monthly
Category
Customer Service and Support
Description
Meta Melon is hiring dynamic and motivated Customer Sales Representatives (CSRs) for our new office in Faisal Town, Lahore. This is a fantastic opportunity for individuals seeking a career in sales and customer support. As a CSR, you will play a pivotal role in ensuring customer satisfaction while meeting sales goals.
Why Work With Us?
- Competitive salary packages with attractive performance-based incentives.
- Professional training and career development opportunities.
- Friendly and supportive work environment.
- Opportunities for career growth within a growing company.
📍 Location: Faisal Town, Lahore
Responsibilities
Customer Interaction:
- Handle inbound and outbound calls professionally.
- Build and maintain strong customer relationships by understanding their needs.
Sales & Promotion:
- Promote company products/services to potential and existing customers.
- Achieve and exceed sales targets by converting leads into successful sales.
Problem-Solving:
- Address and resolve customer concerns in a timely and effective manner.
- Provide accurate information regarding products, services, and promotions.
Documentation & Reporting:
- Maintain records of customer interactions and sales activities.
- Regularly update the CRM system with customer details and feedback.
Collaboration:
- Work closely with team members to share sales strategies and insights.
- Coordinate with other departments to ensure a smooth customer journey.
Requirements
Education:
- Minimum Intermediate (F.A./F.Sc.). Bachelor’s degree will be a plus.
Experience:
- Fresh graduates are encouraged to apply.
- Previous experience in customer service or sales is an advantage.
Language Proficiency:
- Strong verbal and written communication skills in English and Urdu.
Technical Skills:
- Basic computer knowledge, including CRM tools and MS Office.
Work Environment:
- Must be comfortable working in a fast-paced environment.
- Flexible with working hours, as per the job requirements.
