Description
Are you ready to embark on a life-changing career path? Join Slash International as a Customer Support Executive and seize the chance to secure a permanent position with immense growth potential!
Position: Customer Support Executive (CSE)
Shift Options: Evening and Night Shifts Available
Experience: Fresh graduates and candidates with 1-2 years of experience
Location: Karachi
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints efficiently and effectively.
- Provide detailed product/service information to customers.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with other team members to ensure a seamless customer experience.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
Requirements
- Fluent in English: Excellent communication skills are a must
- Inbound Call Handling: Proficient in managing inbound calls effectively
- Multitasking Pro: Ability to juggle multiple tasks efficiently
- Graduate Preferred: Business students, fresh graduates, and experienced professionals are
Benefits
- Competitive Salary: Up to Rs35,000 per month
- Overtime Premium: Earn more with overtime opportunities
- Rapid Career Growth: Get promoted within 6 months based on performance
- Continuous Development: Monthly unconditional salary increments
- Global Exposure: Work on a multi-national platform
- Comprehensive Training: 1 month of paid training to kickstart your journey
- Dynamic Environment: Frequent growth opportunities in a thriving industry