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Customer Service Representative [Job ID: 83327222]

Slash International, karachi, Pakistan - Office Based

Address: (Chandni Chowk New Town Karachi, Karachi city, sindh)

Job Type

Full-Time

Experience

1 Year

Degree

Intermediate

Positions

10

Salary

PKR 35,000 Monthly

Category

Customer Service and Support

Description

Are you ready to embark on a life-changing career path? Join Slash International as a Customer Support Executive and seize the chance to secure a permanent position with immense growth potential!

Position: Customer Support Executive (CSE)

Shift Options: Evening and Night Shifts Available

Experience: Fresh graduates and candidates with 1-2 years of experience

Location: Karachi

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer issues and complaints efficiently and effectively.
  • Provide detailed product/service information to customers.
  • Maintain accurate and detailed records of customer interactions.
  • Collaborate with other team members to ensure a seamless customer experience.
  • Follow up with customers to ensure their issues are resolved to their satisfaction.

Requirements

  • Fluent in English: Excellent communication skills are a must
  • Inbound Call Handling: Proficient in managing inbound calls effectively
  • Multitasking Pro: Ability to juggle multiple tasks efficiently
  • Graduate Preferred: Business students, fresh graduates, and experienced professionals are

Benefits

  • Competitive Salary: Up to Rs35,000 per month
  • Overtime Premium: Earn more with overtime opportunities
  • Rapid Career Growth: Get promoted within 6 months based on performance
  • Continuous Development: Monthly unconditional salary increments
  • Global Exposure: Work on a multi-national platform
  • Comprehensive Training: 1 month of paid training to kickstart your journey
  • Dynamic Environment: Frequent growth opportunities in a thriving industry

Required Skills