Customer Service Representative [Job ID: 74098547]
superwise International, Lahore, Pakistan - Office Based
Address: ional Pvt Ltd.Hall # 01, 8th Floor, Ashiana shopping Mall, gulberg 3 Lahore. SuperWise International Pvt Ltd.
Job Type
Full-Time
Experience
0-3 Years
Degree
Intermediate
Positions
5
Salary
Market Competitive
Category
Customer Service and Support
Degree Names
Description
Job Description: Join our team as a Customer Representative Officer, where you'll play a pivotal role in ensuring clients meet the parameters to claim housing disrepair issues. Your responsibilities include comprehensively gathering details from clients, creating detailed reports on property issues, and understanding client concerns to assist in resolution. Job Timings: 1:00 PM - 10:00 PM Location: Hall # 01, 8th Floor, Ashiana shopping Mall, gulberg 3 Lahore. SuperWise International Pvt. Ltd.
Responsibilities
Key Responsibilities: Strong communication and listening skills. Understanding of housing disrepair challenges. Empathy and patience. Organizational abilities to prioritize and filter calls effectively. Assess client eligibility for housing disrepair claims based on predefined parameters. Thoroughly collect and document all relevant details regarding property issues from clients.
Requirements
Requirements: 1. Strong attention to detail in documenting and reporting property issues. 2. Excellent communication skills to understand and address client concerns. 3. Ability to assess client eligibility for housing disrepair claims. 4. Empathetic approach to guide clients through the resolution process. 5. Organizational skills to efficiently manage claims and client interactions.
Benefits
company Will provide a basic salary along with uncapped commissions, offers half days on Saturdays, one-time meals, Sundays off, and monthly commissions, while also focusing on improving employees' skills, presents a compelling workplace proposition. This combination of financial stability, flexibility in working hours, and additional perks like meals and weekends off creates a conducive environment for employees to thrive. Moreover, the opportunity to earn monthly commissions on top of the basic salary and uncapped commissions incentives employees to excel in their roles. The emphasis on enhancing skills not only benefits the individual employees but also adds value to the company by improving internal and external communication effectiveness. By offering these benefits, the company demonstrates a commitment to employee development, work-life balance, and overall job satisfaction, which can lead to increased productivity, employee retention, and a positive work culture where individuals can grow both professionally and personally.