Customer Success Manager [Job ID: 2049115092]
featured trading, Lahore, Pakistan - Office Based
Address: Office-18, 3rd Floor, Leeds Center near center point Gulberg-03, Lahore
Description
We're seeking a customer-centric Customer Success Manager to drive long-term customer relationships, ensure customer satisfaction, and foster loyalty. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you!
Responsibilities
- Build and maintain strong relationships with customers.
- Ensure seamless onboarding experience for new customers.
- Proactively monitor customer health and identify potential issues.
- Collaborate with customers to develop tailored solutions.
- Resolve customer complaints and issues promptly.
- Gather and provide customer feedback to internal teams.
Requirements
- 1-3 years of experience in customer success, account management, or a related field.
- 1 year experience in B2B
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment.
- Customer-centric mindset.
Benefits
- Competitive salary and benefits package.
- Opportunity to drive customer satisfaction and loyalty.
- Collaborative and dynamic work environment.
- 50k basic salary with commission
