Customer Support Representative [Job ID: 1892413638]

Degree Names

Description

Job Duties and Responsibilities:

1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.

2. Respond to customer inquiries and issues in a timely and efficient manner

3. Troubleshoot and resolve technical issues with the services.

4. Document and track customer interactions and issues as per company policies.

5. Gather customer feedback and provide suggestions for improvements to products and services.

Responsibilities

Responsibilities:

1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.

2. Respond to customer inquiries and issues in a timely and efficient manner

3. Troubleshoot and resolve technical issues with the services.

4. Document and track customer interactions and issues as per company policies.

5. Gather customer feedback and provide suggestions for improvements to products and services.

Requirements

• Strong English Communication Skills
• Experience of 2-3 years required
• Age: 25-35
• Residents of Lahore

Benefits

Salary: As per Interview

EOBI

Monthly performance-based Bonus

Appreciation-based Lunch/Dinner

Bi-Annual Increments + Performance-based Increments on Salary

Internal Promotions and Growth Opportunities

Required Skills