Call works, Rawalpindi, Pakistan - Office Based
Address: 6th road, Rawalpindi
A customer service representative (CSR) is a company's first point of contact for customer questions and issues. They may work by phone, email, web chat, or social media. A verifier verifies the accuracy of data, documents, or information. They may also investigate and resolve discrepancies. Verifiers may work in a variety of settings, including call centers, distribution centers, and other businesses.
Customer Service Responsibilities list:
Skills and qualifications Excellent communication skills Strong problem-solving skills Good computer literacy and data entry skills Thorough knowledge of the company and its products or services Patience Attentiveness Emotional intelligence Clear communication skills Writing skills Creativity and resourcefulness
A call center representative role can offer benefits like developing strong communication skills, gaining experience in customer service, flexible scheduling options, potential for career advancement within the company, and the ability to directly impact customer satisfaction through problem-solving and support.