
Search O Pal, Karachi, Pakistan - Office Based
Address: Shahrah-e-Faisal, Baloch Pull Flyover, Karachi
We are seeking a skilled and dedicated System Engineer (Level 1) to join our high-performing IT team based in Karachi. In this office-based role, you will be working from 4:00 AM to 1:00 PM (Pakistan Standard Time), aligned with Australian Eastern Standard Time (AEST). This is an excellent opportunity for IT professionals who want to advance their careers by supporting a dynamic Australian client base while working in a fast-paced, growth-oriented environment.
๐น Provide IT support via phone, tickets, and remote access ๐น Maintain system and software performance ๐น Document processes and train users as needed ๐น Weekend on-call availability ๐น Uphold security and confidentiality standards ๐น Liaise with vendors for advanced issue resolution
โ Bachelor's in Computer Science or a related discipline โ 2+ years in IT support (corporate environment preferred) โ Solid knowledge of Windows OS, Office 2016+, networking basics โ Exposure to AD, DNS, DHCP, Windows Server is a plus โ Certifications such as Sophos, MCP are advantageous
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Work with experienced industry professionals ๐ฐ Competitive salary + performance bonuses ๐ป Company laptop & access to the latest tech ๐ Travel allowance + healthy meals ๐ Night shift allowance ๐ Paid certifications and professional development ๐ฅ Full medical coverage (OPD, IPD, Dental, Parental) ๐งญ Career coaching & internal growth opportunities ๐ Employee referral bonus program